Account Management
Our dedicated sales team works diligently to ensure your hotel’s negotiated rates are seamlessly activated and effectively managed throughout the contract.
Trusted by more than 270 hotels.
Independent hotels, groups and management companies across four regions.
Hotel Account Management and Client Services
Our dedicated sales team works diligently to ensure your hotel’s negotiated rates are seamlessly activated and effectively managed throughout the entire contract duration. This process encompasses a multi-faceted approach to account management which includes addressing key stakeholders such as procurement professionals, travel management companies and key travel bookers. By fostering strong relationships and maintaining consistent engagement, we maximize visibility and opportunities for your property. Our goal is to simplify the complexities of stakeholder engagement while ensuring sustained success and opportunity for your hotel.
Rate Activation
Your hotel’s negotiated rates seamlessly activated once contracts are in place.
Contract Term Management
Negotiated rates effectively managed throughout the entire contract duration.
Procurement Engagement
We address procurement professionals directly as a key account stakeholder group.
Travel Management Companies
Travel management companies engaged and maintained as part of the account programme.
Travel Booker Outreach
Key travel bookers kept engaged so your property stays front of mind.
Agnostic Approach
Nuvho takes an agnostic approach when working with systems, suppliers and agents.
Why Choose Us?
Our expert team give independent hotels access to experienced sales professionals without the overheads of hiring in-house. We connect you directly with decision-makers to drive the business that matters most.
White-label representation
We act as your brand, delivering results with our established & efficient sales process.
Extensive industry connections & network
Our deep industry network opens doors and accelerates outcomes.
Expert Negotiation
We negotiate smarter to secure the best possible terms for your hotel.
Transparent Reporting
24/7 live reporting to show real-time outcomes and future pipeline.
Grow Your Hotel’s Corporate, Group & Events Business
Sales shouldn’t be an afterthought, it’s a revenue stream waiting to be unlocked. Nuvho acts as your dedicated representative, bringing focus and structure to your sales strategy.
Contact Us TodayOur Hotel Sales Case Studies
See all case studies →4 Star Hotel in Cairns: Driving Strategic Sales Performance
A 12-month engagement with a 4-star Cairns hotel that delivered a sharper sales focus and measurable revenue growth.
- +54% Corporate Room Night Production
+39% Wholesale Room Night Production
+21% Group Room Night Production
Explore our Commercial Accelerator Calculator
Find the revenue your hotel is leaving on the table. Answer ten questions about how revenue, sales and marketing run today, and the Commercial Accelerator Calculator shows the uplift a managed programme could add — on top of whatever your market does anyway.
Try Our Commercial Accelerator Calculator
Frequently asked questions
Whilst every client and situation is unique, we commence onboarding immediately upon signing and are fully operational within 14 days.
We collaborate with your team to optimise sales strategy, processes, and performance. This typically includes reviewing your current sales approach, improving corporate, leisure, event and group segmentation, strengthening account management, and increasing conversion and revenue from negotiated business. Our team has industry-wide connections across all key markets, along with refined sales processes to drive proactive lead generation and build a continuous pipeline of prospective business.
Yes. We develop tailored sales strategies aligned to your hotel’s commercial objectives, market position, and available resources. This includes analysing your current sales performance, identifying priority segments and accounts, and defining clear actions to drive corporate, group, leisure and events revenue. Each strategy is practical and implementation-focused, providing the team with clear direction and a structured plan to convert opportunities into sustainable revenue growth.
Yes. Our services can be tailored to independent hotels, hotel groups, and branded properties. The approach is adjusted based on your market position, brand requirements, internal resources, and commercial goals.
Yes. This includes reviewing your current negotiated rate portfolio, identifying underperforming accounts, recommending rate strategies, improving RFP outcomes, and ensuring negotiated rates support both volume and profitability.
Yes. We support hotels in proactively prospecting conference and events business by identifying high-potential corporate, association, and agency clients aligned with your meeting and event spaces. This includes building targeted prospect lists, prioritising accounts based on revenue potential, and developing structured outreach strategies. Our approach focuses on improving lead quality, increasing enquiry conversion, and strengthening long-term relationships rather than relying solely on reactive enquiries. We also work closely with your sales or events team to refine sales messaging, improve follow-up processes, and position your venue more competitively within the market. The result is a more consistent pipeline of conference and events opportunities that supports both short-term revenue and long-term demand growth.
Our agreements can range from short-term projects (such as a sales audit or strategy refresh) to longer-term partnerships. The scope and duration are tailored to your needs, market conditions, and internal capabilities.
We work with a range of accommodation products where a structured sales and commercial approach is required. This can include serviced apartments, boutique accommodation, and mixed-use properties.
Success is measured through transparent, data-driven reporting that tracks both short-term performance and long-term commercial impact. Key measures include the future business pipeline, forecasted revenue, conversion performance, and return on investment relative to your investment. We use clear reporting tools and regular performance reviews to assess progress, refine strategy, and ensure sales activity remains aligned with your commercial objectives. This flexible, measured approach allows us to adapt quickly to market conditions while maintaining a focused, results-driven strategy.
Absolutely. Based on internal team structures, our team can support or upskill existing sales teams rather than replace them. This can include sales process reviews, training, structure optimisation, and ongoing strategic support.
The first step is a conversation with one of our senior leadership team to understand your property, market, challenges, and goals. From there, a tailored recommendation is provided outlining scope, priorities, and pricing.
Yes. Nuvho works with many different types of suppliers across the accommodation sector, and we tailor our solutions to give each one the best chance of success.
No. However, before we start an assignment, we agree on the outcomes both sides will aim for, with growth against internal and external benchmarks being the key measure.
Working with an external hotel sales team offers flexibility, expertise and immediate commercial impact without the long-term commitment of hiring internally. External teams bring established sales experience, broader market insight and proven processes that can be deployed quickly. Key benefits include lower fixed costs, faster access to senior expertise, and the ability to scale support up or down as the business needs it.