Managing Social Media Channels

Managing Social Media Channels

Managing Social Media Channels  Do you remember the good old days where communication was largely in person, via email or phone? How times have changed. According to Haworth Media, by 2025 millennials will make up the largest percentage of the global workforce, so...
Structuring Your Hotel Sales Process

Structuring Your Hotel Sales Process

Many hotel and venue managers we speak to are frustrated. They keep experiencing low sales conversions and missed opportunities, and they are tearing their hair out wondering why their sales person or team is not performing. But if they take a step back and look at...
How to organise a successful hotel site-inspection

How to organise a successful hotel site-inspection

Site inspections are an important and popular tool of the trade for hotel and venue sales teams. There is no better way to engage a potential customer than getting them to experience your property first hand. And while the way to host a site inspection may seem to be...
Effective Sales Follow-Up – Three Key Ingredients

Effective Sales Follow-Up – Three Key Ingredients

There’s no doubt about it. When it comes to sales, the fortune is in the follow-up. We can invite heaps of people to our hotel or venue for site inspections or famils. We can farm out proposals left, right and centre. But when it comes to closing the...
7 Essential Skills for Hotel Sales Professionals

7 Essential Skills for Hotel Sales Professionals

Every person brings their own set of expertise and experiences to their role. But there are certain skills that every hotel sales professional needs. Here are the top 7 skills we believe are vital for every hotel sales professional. 1. Listening Skills Highly...
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