Email Marketing & Guest Journey

Nuvho supports independent hotels set up and manage email marketing campaigns and smart email automations that do the heavy lifting that go beyong the guest path to booking and feedback forms. think special offer follow-ups, and re-engagement campaigns. Whether it’s a new booking, a birthday, or a guest who hasn’t returned in a while, your emails go out at the right moment, every time.

What’s included:

Automated guest journeys for each stage of the booking cycle in conjunction with the seamless guest journey automations. (3-day arrival, pre-arrival, day of arrival, post stay, cancellation)
Newsletter creation and distribution to keep past guests in the loop
Database connectivity and cleaning of dedicated email lists
Special offer campaigns designed to drive direct bookings
Performance tracking so you know what’s working
Ongoing support to adjust and improve over time

Whilst Nuvho has preferred tools in place, we can work with existing stacks and support in recommending new technology across all different budgets.

Nuvho takes an agnostic approach when working with systems and suppliers.

See what our clients have to say about our expert knowledge and system expertise.

View Brisbane

General Manager

★★★★★

"Over the past three years of working with Nuvho revenue management we have improved online visibility and grown revenue each year, which has led our property to perform above the market."

Royal on the Park

General Manager

★★★★★

"Nuvho is a cost effective alternative to inhouse solutions with access to a highly efficient team and measured successful outcomes."

Central Deborah Motel

General Manager

★★★★★

"The website and booking engine supplied by Nuvho, coupled with their revenue management advice has led to a five-fold increase in direct bookings, jumping to a double digit conversion percentage. Highly recommended."

Chateau Elan

General Manager

★★★★★

"With Nuvho as an extension of our team, we accessed analysis and insight that helped to drive revenue forward."

Zagames House

General Manager

★★★★★

"Working with Nuvho enabled us to reach more distribution outlets at competitive commission structures while refining our revenue management and distribution processes."

The Miro Apartments

General Manager

★★★★★

"Nuvho’s booking engine and website platform have made a significant difference to our direct conversion while the range of features available is best-in-market at this price point."

Emporium Hotels

General Manager

★★★★★

"Working with our senior team, the Nuvho revenue management team has been able to deliver above market performance despite challenging conditions."

City Golf Club Motel

General Manager

★★★★★

"The onboarding process to Nuvho’s website and booking engine was quick and seamless. It was led by their revenue management team resulting in a best-practice setup, driving significantly more direct bookings."

Mandala Group

Group Manager

★★★★★

"Having Nuvho work as part of our team and manage the sales function across our portfolio has generated significant efficiencies and a strong pipeline of business."