Hotel Email Marketing Campaigns & CRM Support
Nuvho supports independent hotels to set up and manage email marketing campaigns and smart automations that go beyond the guest path to booking and feedback forms. Think special offer follow-ups and re-engagement campaigns.
Expert Email Marketing & CRM for Hotels
Nuvho are trusted by a network of hotels for our hotel marketing solutions.
Expert Email Marketing Campaigns & Guest Journey Mapping
Nuvho supports independent hotels to set up and manage email marketing campaigns and smart automations that go beyond the guest path to booking and feedback forms. Think special offer follow-ups and re-engagement campaigns. Whether it’s a new booking, a birthday, or a guest who hasn’t returned in a while, your hotel email marketing campaigns go out at the right moment, every time. What’s included in our Customer Journey Mapping & Email Marketing Strategies for Hotels: Automated guest journeys for each stage of the booking cycle in conjunction with the seamless guest journey automations tailored to your Booking Engine & PMS. · Newsletter creation and distribution to keep past guests in the loop. · Database connectivity and cleaning of dedicated email lists. · Special offer campaigns designed to drive direct bookings. · Performance tracking so you know what’s working. · Ongoing support to adjust and improve over time. Whilst Nuvho has preferred tools in place, we can work with existing stacks and support in recommending new technology across all different budgets.
Automated Guest Journeys
Automations for each stage of the booking cycle, tailored to your booking engine and PMS.
Newsletter Program
Newsletter creation and distribution that keeps past guests in the loop.
Database Management
Database connectivity and cleaning of dedicated lists, so campaigns reach real inboxes.
Special Offer Campaigns
Offer and re-engagement campaigns designed to drive direct bookings.
Performance Tracking
Reporting so you know what is working, and what to change next.
Platform Flexibility
We have preferred tools, but work with existing stacks and recommend tech across all budgets.
Why Choose Us?
Nuvho helps independent hotels cut through the noise with digital marketing that’s grounded in data and built for conversion. From search to social, we focus on what drives direct bookings, not vanity metrics.
Proven Expertise
Industry know-how that translates into performance.
Brand Storytelling
We turn your brand into a story people remember (and book).
Agile Approach
Responsive marketing that keeps pace with change.
Certified Experts
Qualified specialists delivering best-practice solutions.
Contact Our Hotel Marketing Specialists Today
Digital marketing moves fast and if you’re not keeping up, you’re falling behind. Stay ahead of the curve with Nuvho’s targeted strategies that bring the right guests to your door.
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Frequently Asked Questions
Working with a hotel agency offers flexibility, expertise, and immediate commercial impact without the long-term commitment of hiring internally.
Yes – our marketing solutions can be bespoke to what your internal marketing teams goals.
We recommend meeting fortnightly to maintain momentum while allowing time for meaningful progress. These regular check-ins ensure alignment on upcoming campaigns, coordination with the revenue team, and visibility on any need periods that require additional focus.
Yes – we provide a live dashboard which can be viewed at any time. An additional EOM report is provided highlighting any achievements, changes and what the team will be working on in the coming weeks/ months.
Yes – we offer paid media through Google and Meta ads.
Industry benchmark for paid media is around 4:1 with optimised hotels achieving around 6-8:1. Whilst this is an industry standard, macro and micro factors are to be considered. E.g. Location, budget, competitors.
During the discovery call, we’ll gain a clear understanding of your budget and provide tailored recommendations. Once the budget is approved, it will be strategically allocated to ensure your hotel appears across key guest touchpoints. Campaign performance will be reviewed monthly to ensure everything is running effectively and delivering optimal results.
We can collaborate with a dedicated team member onsite or alternatively arrange an onsite visit to capture the required content. We recommend sourcing a strong content library that highlights key holidays, room types, and amenities, incorporating a balanced mix of static imagery and video.
Video content is now one of the leading drivers of online traffic, yet it remains an underutilised content pillar for many hoteliers. Strategic video marketing strengthens brand awareness, builds guest relationships, supports direct bookings, and helps unlock new market segments.
Yes — we work with most hospitality and marketing platforms. If your hotel is considering a new system, our expert team can connect you with one of our trusted technology partners.